Customer care
Terms and Conditions
Using our store
These terms apply to use of the Beamfluxx website and purchases from Beamfluxx. Please review product information and the policies linked here before submitting a purchase.
Products and prices
Prices are displayed in U.S. dollars. Product pages identify the included items, materials, dimensions and available options. Screen settings may affect how colors appear. Product and price information may be updated; review the details presented for your purchase.
Payment authorization and order acceptance
When you submit a purchase through an enabled payment service, you authorize payment of the displayed total using your selected payment method. A submitted request does not by itself establish that payment has completed or an order has been accepted. Order acceptance and fulfillment are subject to confirmation of the transaction.
Shipping and fulfillment
We offer free standard shipping on all orders to the 50 United States and Washington, D.C. We do not ship to U.S. territories, APO/FPO/DPO addresses or P.O. boxes. Handling takes 1–2 business days. Transit takes 3–4 business days after dispatch. Estimated total delivery time is 4–6 business days; this is an estimate, not a guaranteed arrival date. Our daily cutoff is 07:00 PM (GMT−06:00) Central Standard Time (Chicago), fixed at UTC−06:00 throughout the year and unaffected by daylight saving time. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed before the cutoff use that business day as the handling start date. Orders placed at or after the cutoff, on weekends or on holidays use the next business day.
Returns and refunds
Our Return & Refund Policy forms part of these terms. It provides a 30-day return request period, explains return shipping responsibilities and states the refund process.
Customer service
Contact Beamfluxx at [email protected]. Our company and authorized return address is 11 Rue De La Tour De L’Horloge, 57480 Sierck-Les-Bains, France.