Customer care
Shipping Policy
Where we deliver
We offer free standard shipping on all orders to the 50 United States and Washington, D.C. We do not ship to U.S. territories, APO/FPO/DPO addresses or P.O. boxes. Handling takes 1–2 business days. Transit takes 3–4 business days after dispatch. Estimated total delivery time is 4–6 business days; this is an estimate, not a guaranteed arrival date.
Handling and order cutoff
Our daily cutoff is 07:00 PM (GMT−06:00) Central Standard Time (Chicago), fixed at UTC−06:00 throughout the year and unaffected by daylight saving time. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed before the cutoff use that business day as the handling start date. Orders placed at or after the cutoff, on weekends or on holidays use the next business day.
Shipping charges and tax
Standard shipping is $0.00 for every order. Checkout tax is $0.00. This does not represent a claim that products are legally tax-exempt.
Delivery questions
If your shipment is delayed, damaged or incorrect, please contact us with your order details so we can assist. Contact Beamfluxx at [email protected]. Our company and authorized return address is 11 Rue De La Tour De L’Horloge, 57480 Sierck-Les-Bains, France.